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Bay Nature Magazine Ordering Information

Last Updated July 2007

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Subscriptions

Single Copy or Bulk Purchases

Gift Subscriptions

International Subscriptions

Donations

 

Account Information

Change of Address

Account Status/Subscription Expiration

Renewal Information

Damaged or Missing Magazines

Unnecessary Invoice

Subscription Cancellation

Customer Service

Subscriptions

Subscriptions to Bay Nature magazine begin with the next available quarterly issue. Please review the schedule below to estimate when your subscription will begin. Call 888-422-9628 or email service@baynature.org to confirm when your subscription will start. If you want to begin with a later issue, then please make a note on your order form.

Estimated Subscription Start Dates

Date Order Received By

Month First Issue Delivered

Dec 12

January

March 12

April

June 12

July

Sept 12

October

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Single Copy or Bulk Purchases

Current issue and back issue orders are mailed through the United States Postal System and may take up to ten business days for delivery in the United States. Please call 888-422-9628 or email service@baynature.org for item availability and rush shipping charges. Some products may be out of print.

Large bulk orders are usually shipped via UPS. Please call 510-528-8550 for information about bulk orders.

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Gift Subscriptions

You may purchase gift subscriptions through our online store or by contacting Customer Service.

Currently, the first renewal notice for gift subscriptions is mailed to the gift sender. Subsequent renewal notices are sent to the gift subscription recipient.

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International Subscriptions

Please call Customer Service at 714-226-9782 to place international orders.

For subscriptions to Canada and Mexico add an additional $8 per year. For countries other than the United States, Canada, or Mexico add an additional $24.00 per year for shipping. U.S. funds only.

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Donations

Bay Nature magazine is produced by the 501(c)3 nonprofit organization Bay Nature Institute. Donations are tax-deductible, as allowed by law. Donors of $500 or more will receive a special gift. Visit the donation page to make a contribution.

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Change of Address

Please contact us as soon as you have a change of address to ensure that your subscription continues to be delivered regularly. Call 888-422-9628 or email service@baynature.org, or write to P.O. Box 92408, Long Beach, CA 90809-9978 with your old address, new address, and your subscription account number, if available (this number is located on the magazine mailing label).

Please see the Subscription Start Date table to determine when your subscription address changes will take effect.

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Account Status/Subscription Expiration

To determine the expiration date of your subscription, please check the address label on your most recent copy of the magazine. Otherwise, contact Customer Service.

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Renewal Information

Subscribers should receive a renewal letter several months before their subscriptions expire. Subscribers are encouraged to renew early to ensure uninterrupted service, and to help conserve paper. To renew, visit the subscription page or contact Customer Service. If your subscription is about to expire and you have not received a renewal notice, please also contact us at our Administrative Office at 510-528-8550 or baynature@baynature.org.

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Damaged or Missing Magazines

If you received a damaged issue, or if you did not receive an issue at all, then please contact Customer Service.

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Unnecessary Invoice

Invoices are mailed automatically. If you have already paid your bill and are still receiving invoices after two weeks of sending your payment, then contact Customer Service.

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Subscription Cancellation

Subscriptions may be cancelled at any time, and a partial refund will be calculated based on the original purchase price of the subscription and the number of remaining issues. Contact Customer Service.

For more information, please visit our Privacy Policy.

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Customer Service:

P.O. Box 92408
Long Beach,CA 90809-9978

888-422-9628 (office)

714-226-9789 (fax)

service@baynature.org

 

If you are having difficulty getting your questions answered by our Customer Service team, then you may also contact our Administrative Office:

Bay Nature

1328 Sixth St. #2

Berkeley, CA 94710

 

510-528-8550 (office)

510-528-8117 (fax)

baynature@baynature.org

 

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